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Privacy Policy

1. Information We Collect

We may collect personal and non-personal information, including but not limited to:

Personal Information

  • Name

  • Company name

  • Email address

  • Contact number

  • Any information you provide via contact forms, enquiry forms, or email correspondence

Usage Information

  • IP address

  • Browser type and version

  • Pages visited and time spent on our website

  • Referring website or source

This information helps us understand how our website is used and how we can improve our services.

2. How We Use Your Information

We use your information to:

  • Respond to enquiries and contact requests

  • Communicate with you about our services

  • Provide and improve our livestreaming and content services

  • Manage client relationships and projects

  • Improve website performance and user experience

  • Comply with legal and regulatory requirements

We do not sell or rent your personal data to third parties.

3. Disclosure of Information

We may share your information only when necessary:

  • With trusted service providers who support our business operations (e.g. hosting, analytics, email services)

  • When required by law or regulatory authorities

  • To protect our rights, property, or safety

All third parties are required to handle your data responsibly and in accordance with applicable data protection laws.

4. Data Protection and Security

We take reasonable administrative, technical, and physical measures to safeguard your personal data against unauthorised access, disclosure, or misuse.

While we strive to protect your information, no method of transmission over the internet is completely secure. We cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Enhance user experience

  • Analyse website traffic and performance

  • Understand user behaviour

You may choose to disable cookies through your browser settings, though some website features may not function properly.

6. Retention of Personal Data

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

7. Your Rights

You may request to:

  • Access the personal data we hold about you

  • Correct or update your personal data

  • Withdraw consent for us to use your personal data

Requests can be made by contacting us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies separately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

10. Contact Us

If you have any questions about this Privacy Policy or how your personal data is handled, please contact us:

Email: Enquiry@starlive.com.sg
Company Name: STARLIVE SG

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